This Refund & Cancellation Policy applies to all subscriptions and services provided by RMS France (“RMS France”, “we”, “our”, “us”) through www.rmsfr.com. By purchasing or using our services, you agree to the terms outlined below.

·        French consumer and commercial law

·        European Union consumer protection directives

·        International best practices for Software-as-a-Service (SaaS)

RMS France provides services on a subscription basis (monthly, yearly, or custom plans).

·        Subscription fees are charged in advance for the selected billing period.

·        By activating a subscription, you gain immediate access to digital services.

In accordance with EU consumer law, customers may have a 14-day right of withdrawal for online purchases.

However, for digital services:

·        If service access begins immediately after purchase and the customer expressly agrees to this,

·        The right of withdrawal may be waived once the service has started.

By subscribing to RMS France, you acknowledge and agree that:

·        Service access may begin immediately

·        You may lose the right of withdrawal once the service is activated

·        Subscription fees are non-refundable once the service has been activated.

·        No refunds are provided for partial usage, unused time, or early termination.

Refunds may be considered only in the following cases:

·        Duplicate or erroneous charges

·        Proven technical failure preventing service access for an extended period

·        Legal or regulatory obligations requiring a refund

All refund decisions are made at the sole discretion of RMS France.

·        You may cancel your subscription at any time via your account dashboard or by contacting support.

·        Cancellation stops future billing but does not result in a refund for the current billing period.

·        Service access remains active until the end of the paid period.

RMS France reserves the right to suspend or terminate services if:

·        Payment obligations are not met

·        Terms & Conditions are violated

·        Illegal or abusive activity is detected

·        Required by law or regulatory authorities

·        You may upgrade or downgrade your subscription plan.

·        Plan changes take effect at the next billing cycle unless otherwise stated.

·        Price differences may apply based on the selected plan.

·        Users are encouraged to contact RMS France before initiating a chargeback.

·        Unauthorized chargebacks may result in account suspension.

·        RMS France reserves the right to dispute chargebacks with supporting documentation.

·        Prices may include or exclude applicable taxes depending on your location.

·        Users are responsible for all applicable VAT or taxes as required by law.

Temporary service interruptions due to maintenance, updates, or external factors do not automatically qualify for refunds.

RMS France reserves the right to modify this Refund & Cancellation Policy at any time.
Changes will be effective upon publication on the website.

Continued use of the services constitutes acceptance of the updated policy.

For questions related to refunds, cancellations, or billing, please contact:

📧 info@rmsfr.com
📍 Caen 14000, France
📞 +33 7 46 33 22 00

Last updated: January 2026